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The communication book: 44 ideas for better conversations every day

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The authors of the best-selling Decision Book teach us how to communicate better at work and in everyday life. Mikael Krogerus and Roman Tscha?ppeler have tested the 44 most important communication theories and distilled them in book form, alongside clear and entertaining illustrations. Want better conversations? Deploy Proust's questionnaire and ask open-ended questions that have no right or wrong answers-make your partner feel brilliant. Better meetings? Ban smartphones, use a timer, and make everyone stand up. Better business deals? Follow the lead of Harvard scholars and focus on the thing, rather than the person; on similarities, rather than differences; and on good outcomes, rather than perfect ones. Whether you want to present ideas more clearly, improve your small talk, or master the art of introspection, The Communication Book delivers, fusing theoretical knowledge and practical advice in a small but mighty package. With sections on work, the self, relationships and language, this book is indispensable for anyone who wants to improve what they say, and how they say it

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Availability

Detail Information

Series Title

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Call Number

SS 302.346 KRO c

Publisher

London : Penguin Random House., 2019

Collation

viii, 193 p. : ill. ; 19 cm.

Language

English

ISBN/ISSN

9780241982280

Classification

302.346

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

Communication
Social interaction
Conversation

Specific Detail Info

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Statement of Responsibility

Mikael Krogerus; Roman Tschappeler, translated by Jenny Piening, illustrated by Sven Weber.

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